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Shipping & Returns


Article 1 (Purpose)
This agreement aims to define the rights, obligations, and responsibilities of the cyber mall and its users in using the internet-related services (hereinafter referred to as "services") provided by CatchBricks Mall, operated by IRIS Corporation (an e-commerce operator).

※ "This agreement shall also apply to electronic commerce using PC communication, wireless, etc., unless it contradicts the nature thereof."

Article 2 (Definition)
1. "Mall" refers to a virtual business place set up by IRIS Corporation to trade goods or services (hereinafter referred to as "goods, etc.") using computer and other information communication facilities, and it also refers to a business operator running a cyber mall.
2. "User" refers to a member or non-member who accesses the "mall" and receives the services provided by the "mall" according to this agreement.
3. "Member" refers to a person who has registered as a member of the "mall" and can continuously use the services provided by the "mall".
4. "Non-member" refers to a person who uses the services provided by the "mall" without signing up as a member.

Article 3 (Specification, Explanation, and Revision of the Agreement)
1. "Mall" posts the contents of this agreement, company name, representative name, address of the place of business (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, and report number of the mail-order business, on the initial service screen (front page) of CatchBricks Mall so that users can easily know them. However, the content of the agreement can be made available to users through a connected screen.
2. "Mall" must provide a separate connected screen or pop-up screen before the user agrees to the agreement, so that the user can understand important contents set in the agreement such as right of withdrawal, delivery responsibility, and refund conditions.
3. "Mall" can revise this agreement to the extent that it does not violate the relevant laws such as the "Act on the Consumer Protection in Electronic Commerce," "Regulation of Terms and Conditions Act," "Electronic Documents and Electronic Commerce Basic Act," "Electronic Financial Transactions Act," "Electronic Signature Act," "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.," "Door-to-Door Sales Act," and "Consumer Basic Act."
4. When "mall" revises the agreement, it specifies the application date and the reason for revision and announces it on the initial screen of the mall along with the current agreement from 7 days before the application date until the day before the application date. However, if the contents of the agreement are changed unfavorably for the user, it announces it with a minimum prior notice period of 30 days. In this case, "mall" clearly compares the contents before and after the revision so that users can easily understand them.
5. If "mall" revises the agreement, the revised agreement applies only to contracts concluded after the application date, and the terms of the agreement before the revision apply as they are to contracts already concluded. However, if a user who has already concluded a contract sends a wish to apply the provisions of the revised agreement within the notice period of the revised agreement according to paragraph 3 and obtains the consent of the "mall," the provisions of the revised agreement apply.
6. Matters not specified in this agreement and the interpretation of this agreement shall be governed by the "Act on the Consumer Protection in Electronic Commerce," "Regulation of Terms and Conditions Act," consumer protection guidelines in e-commerce set by the Fair Trade Commission, and related laws or commercial practices.

Article 4 (Provision and Change of Service)
1. "Mall" performs the following tasks:
   - Providing information about goods or services and concluding purchase contracts
   - Delivering goods or services for which a purchase contract has been concluded
   - Other tasks determined by the "mall"
2. "Mall" may change the content of goods or services to be provided in future contracts in the event of sold-out goods or changes in technical specifications. In this case, it immediately announces the changed content of goods or services and the provision date at the location where the current content of goods or services is posted.
3. If "mall" changes the content of the service to be provided to the user due to reasons such as sold-out goods or changes in technical specifications, it immediately notifies the reason to the address where the user can be notified.
4. In the case of the previous paragraph, "mall" compensates the user for any damage incurred. However, this does not apply if "mall" proves that there was no intention or negligence.

Article 5 (Service Interruption)
1. "Mall" may temporarily suspend the provision of services in case of maintenance, replacement, failure of computer and other information communication facilities, or disruption of communication.
2. "Mall" compensates users or third parties for damages incurred due to the temporary suspension of service provision caused by the reasons mentioned in paragraph 1, unless "Mall" proves there was no intention or negligence on its part.
3. In cases where service provision becomes impossible due to reasons such as business type conversion, business abandonment, or integration between companies, "Mall" shall notify users according to the method specified in Article 8 and compensate consumers according to the conditions initially proposed by "Mall." However, if "Mall" has not announced compensation standards, it shall pay the users in kind or cash equivalent to the currency value commonly used in "Mall" for the users' mileage or points.

Article 6 (Membership Registration)
1. Users apply for membership registration by filling out the membership information according to the form set by "Mall" and expressing their agreement to the terms of this agreement.
2. "Mall" registers users who have applied to become members under paragraph 1, unless they fall under any of the following categories:
   - The applicant has previously lost membership according to Article 7, paragraph 3 of this agreement. However, exceptions are made for those who have regained "Mall"'s consent for membership re-registration after 3 years have passed since the loss of membership status.
   - The registration contains false information, omissions, or errors.
   - Registering the member is significantly technically problematic for "Mall."
3. The membership agreement is established when "Mall"'s acceptance reaches the member.
4. Members must notify "Mall" of any changes to the information provided at the time of membership registration within a reasonable period through member information modification or other methods.

Article 7 (Membership Withdrawal and Loss of Qualification)
1. Members can request withdrawal from "Mall" at any time, and "Mall" shall immediately process the withdrawal.
2. "Mall" may limit or suspend membership for members who fall under any of the following reasons:
   - Registering false contents at the time of application for membership
   - Failing to pay the debts due for goods purchased using "Mall" or other obligations related to the use of "Mall" by the due date
   - Threatening the order of e-commerce by interfering with others' use of "Mall" or stealing information
   - Using "Mall" to conduct acts that are prohibited by law or contrary to public order and morals
3. If "Mall" limits or suspends membership and the same act is repeated more than twice or the reason is not corrected within 30 days, "Mall" may terminate the membership.
4. When "Mall" terminates membership, it will erase the member registration. In this case, "Mall" will notify the member and provide at least 30 days before erasing the registration to give an opportunity for explanation.

Article 8 (Notification to Members)
1. When notifying members, the "mall" may do so at the email address previously agreed upon and designated by the members.
2. For notifications to an unspecified number of members, the "mall" may substitute individual notifications by posting on the "mall's" bulletin board for more than one week. However, for matters that significantly affect the member's own transactions, individual notifications will be made.

**Article 9 (Purchase Application and Consent to Provide Personal Information, etc.)**
1. Users of the "mall" can apply for purchase in the following or similar manner, and the "mall" must provide the following contents easily during the purchase application process:
   1. Searching and selecting goods, etc.
   2. Entering the name, address, phone number, email address (or mobile phone number) of the recipient
   3. Confirmation of matters regarding the content of the terms and conditions, the service limitation of the right of withdrawal, burden of fees such as delivery and installation
   4. An indication of agreeing to these terms and confirming or refusing the above items 3 (e.g., mouse click)
   5. Application for purchase of goods, etc., and confirmation thereof or consent to the "mall’s" confirmation
   6. Selection of payment method
2. When the "mall" needs to provide personal information to a third party, it must notify the buyer and obtain consent by specifying 1) the recipient of personal information, 2) the purpose of the recipient's use of personal information, 3) the items of personal information provided, and 4) the period of retention and use of personal information by the recipient. (The same applies when the agreed matters change.)
3. When the "mall" entrusts a third party to handle the buyer's personal information, it must notify the buyer of 1) the recipient of personal information entrustment, 2) the content of the entrusted work, and obtain consent. (The same applies when the agreed matters change.) However, if it is necessary for the performance of the contract regarding service provision and related to the convenience of the buyer, it may notify through the privacy policy in accordance with the methods prescribed by the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." without going through the notification and consent procedures.

**Article 10 (Establishment of Contract)**
1. The "mall" may not accept the purchase application as per Article 9 if it falls under any of the following. However, in case of concluding a contract with a minor, the minor himself/herself or his/her legal representative may cancel the contract if the consent of the legal representative is not obtained, and this fact must be notified.
   1. If there is false information, omission, or error in the application content
   2. If a minor purchases goods or services prohibited for minors by the Youth Protection Act, such as tobacco or alcohol
   3. If accepting the purchase application is significantly impeded by the "mall's" technical issues
2. The contract is considered to be established when the "mall's" acceptance reaches the user in the form of a confirmation notice as per Article 12 (1).
3. The statement of acceptance by the "mall" must include information on the confirmation of the user's purchase application, availability for sale, correction, and cancellation of the purchase application, etc.

**Article 11 (Payment Method)**

The payment method for goods or services purchased from the "mall" can be made by any of the following methods. However, the "mall" may not charge any fees under any name for the user's payment method.
1. Various account transfers such as phone banking, internet banking, mail banking, etc.
2. Various card payments such as prepaid cards, debit cards, credit cards, etc.
3. Online direct bank deposit
4. Payment by electronic currency
5. Payment upon receipt
6. Payment by points such as mileage provided by the "mall"
7. Payment by gift certificates contracted with or recognized by the "mall"
8. Other electronic payment methods, etc.

**Article 12 (Receipt Confirmation Notice, Change and Cancellation of Purchase Application)**

1. When there is a purchase application from a user, the "mall" sends a receipt confirmation notice to the user.
2. Users who have received the receipt confirmation notice can request an immediate change or cancellation of the purchase application upon noticing any discrepancies in their expression of intent. The "mall", upon request from users before delivery, shall process the request without delay. However, if the payment has already been made, the provisions of Article 15 on withdrawal of subscription, etc., shall apply.

**Article 13 (Supply of Goods, etc.)**

1. Unless there is a separate agreement with the user on the supply time of goods, etc., the "mall" shall take necessary measures such as order manufacturing and packaging to deliver goods, etc. within 7 days from the day of subscription. However, if the "mall" has already received all or part of the payment for the goods, etc., it shall take action within 3 business days from the day of receiving all or part of the payment. At this time, the "mall" shall take appropriate measures for users to be able to check the supply procedures and progress of goods, etc.
2. The "mall" specifies the delivery method, the burden of delivery costs by method, and the delivery period by method for the goods purchased by the user. If the "mall" exceeds the agreed delivery period, it must compensate the user for any damages. However, this does not apply if the "mall" has proven that there was no intention or negligence.

**Article 14 (Refund)**

When the "mall" cannot provide or deliver the goods, etc., requested by the user due to stockouts or other reasons, it shall notify the user without delay, and if it has received the payment for the goods, etc., in advance, it shall refund the payment or take necessary measures for the refund within 3 business days from the day of receiving the payment.

**Article 15 (Withdrawal of Subscription, etc.)**

1. Users who have concluded a contract with the "mall" for the purchase of goods, etc., can withdraw their subscription within 7 days from the day they received the written document on the contract content according to Article 13 (2) of the "Act on Consumer Protection in Electronic Commerce," etc. (The term refers to the day goods are supplied if the supply of goods, etc., is later than the receipt of the document.) However, if the "Act on Consumer Protection in Electronic Commerce," etc., specifies otherwise regarding the withdrawal of subscription, those provisions shall apply.
2. Users cannot return or exchange the goods, etc., if they receive them and one of the following applies:
   1. If the goods, etc., have been lost or damaged due to reasons attributable to the user (However, withdrawal of subscription is possible if the packaging was damaged to check the content of the goods, etc.)
   2. If the value of the goods, etc., has significantly decreased due to the use or partial consumption by the user
   3. If the value of the goods, etc., has significantly decreased over time to the extent that reselling becomes difficult
   4. If the goods, etc., can be replicated with the same performance and the original packaging of the goods, etc., has been damaged
3. If the "mall" did not specify in advance where the consumer could easily find that the withdrawal of subscription, etc., is limited, or did not provide a trial product, the limitation of withdrawal of subscription, etc., does not apply.
4. Notwithstanding the provisions of paragraphs 1 and 2, if the content of the goods, etc., is different from the display and advertisement or is performed differently from the contracted content, the user can withdraw their subscription, etc., within 3 months from the day they received the goods, etc., or within 30 days from the day they knew or could have known about it.

**Article 16 (Effects of Withdrawal of Subscription, etc.)**
1. When the "mall" receives returned goods, etc., from the user, it shall refund the payment for the goods, etc., received within 3 business days. In this case, if the "mall" delays the refund of the goods, etc., to the user, it shall pay the user a delay interest calculated by multiplying the delay period by the delay interest rate specified in Article 21-2 of the Enforcement Decree of the "Act on Consumer Protection in Electronic Commerce," etc.
2. In refunding the payment, if the user paid for the goods, etc., using a payment method such as a credit card or electronic currency, the "mall" shall immediately request the business operator who provided the payment method to suspend or cancel the billing for the goods, etc.
3. In the case of withdrawal of subscription, etc., the user shall bear the necessary costs for the return of the supplied goods, etc. The "mall" shall not demand a penalty or compensation for damages from the user for the withdrawal of subscription, etc. However, if the withdrawal of subscription, etc., is due to the content of the goods, etc., being different from the display and advertisement or differently executed from the contract content, the "mall" shall bear the necessary costs for the return of the goods, etc.
4. If the user has paid the shipping costs when receiving the goods, etc., the "mall" shall clearly indicate who bears the cost when withdrawing the subscription so that the user can easily understand.

**Article 17 (Protection of Personal Information)**
1. The "mall" collects the minimum necessary personal information within the scope necessary for the provision of services when collecting users' personal information.
2. The "mall" does not collect information necessary for the execution of purchase contracts at the time of membership registration. However, this does not apply if it is necessary to collect a minimum specific personal information before purchasing the contract in order to fulfill obligations under relevant laws.
3. When collecting and using users' personal information, the "mall" notifies the users of the purpose and obtains their consent.
4. The "mall" cannot use the collected personal information for purposes other than those specified and, in the event of a new purpose of use or provision to a third party, notifies the purpose at the stage of use or provision and obtains consent from the users. However, exceptions are made if specified differently in relevant laws.
5. When the "mall" needs to obtain users' consent according to paragraphs 2 and 3, it must specify or notify in advance the matters prescribed in Article 22 (2) of the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.," such as the identity of the personal information management officer (affiliation, name, and telephone number, other contact information), purpose of collection and use of information, matters related to the provision of information to third parties (recipient, purpose of provision, and content of the information provided), and users can withdraw their consent at any time.
6. Users can request access to and correction of errors in their personal information held by the "mall" at any time, and the "mall" is obligated to take necessary measures without delay. If a user requests correction of errors, the "mall" shall not use the personal information until the error is corrected.
7. The "mall" shall limit the number of people handling users' personal information to the minimum necessary to protect personal information and shall be responsible for all damages to users due to the loss, theft, leakage, provision without consent, or alteration of users' personal information including credit cards and bank accounts.
8. The "mall" or third parties who have received personal information from it shall destroy the personal information without delay when the purpose of collection or received purpose has been achieved.
9. The "mall" does not set the consent field for the collection, use, and provision of personal information in advance. It also specifies the services limited when the user refuses consent to collect, use, and provide personal information, and does not limit or refuse the provision of services such as membership registration for refusing consent to collect, use, and provide personal information that is not mandatory.

**Article 18 (Obligations of the "Mall")**
1. The "mall" shall not engage in acts prohibited by the laws and these terms and conditions or contrary to public order and morals, and shall do its best to provide goods and services in a continuous and stable manner as specified in these terms and conditions.
2. The "mall" must equip a security system to protect users' personal information (including credit information) so that users can safely use internet services.
3. If the "mall" causes damages to users by engaging in unfair advertising practices as specified in Article 3 of the "Act on Fair Labeling and Advertising," it is responsible for compensating for those damages.
4. The "mall" shall not send commercial emails for profit-making purposes that users do not want.

**Article 19 (Member's Obligations Regarding ID and Password)**
1. Except for the case referred to in Article 17, members are responsible for the management of their ID and password.
2. Members must not allow their ID and password to be used by third parties.
3. If a member recognizes that their ID and password have been stolen or used by a third party, they must immediately notify the "mall," and if there is guidance from the "mall," they must follow it.

**Article 20 (User's Obligations)**
Users shall not engage in the following acts:
1. Registering false information at the time of application or modification
2. Theft of others' information
3. Changing the information posted on the "mall"
4. Transmitting or posting information (such as computer programs) other than the information specified by the "mall"
5. Infringing on the intellectual property rights of the "mall" and others
6. Damaging the honor of the "mall" and others or interfering with their work
7. Posting or disseminating obscene or violent messages, images, voices, and other information contrary to public order and morals on the mall

**Article 21 (Relationship Between Linked "Mall" and Linked "Mall")**
1. When the upper "mall" and the lower "mall" are connected by a hyperlink (for example, the target of the hyperlink includes text, pictures, and moving images), the former is referred to as the connecting "mall" (website), and the latter as the linked "mall" (website).
2. If the connecting "mall" specifies on its initial screen or a pop-up screen at the time of the connection that it does not bear any guarantee responsibility for transactions with users by the goods or services independently provided by the linked "mall," it does not bear any guarantee responsibility for those transactions.

**Article 22 (Ownership and Restrictions on Use of Copyright)**
1. Copyright and other intellectual property rights in the works created by the "mall" are owned by the "mall."
2. Users must not use the information obtained by using the "mall" for profit-making purposes or allow third parties to use it without the prior consent of the "mall," including copying, transmitting, publishing, distributing, broadcasting, and other methods.
3. The "mall" must notify the user when using the copyright owned by the user according to the agreement.

**Article 23 (Dispute Resolution)**
1. The "mall" installs and operates a damage compensation processing mechanism to reflect legitimate opinions or complaints raised by users and to compensate for damages.
2. The "mall" shall first handle complaints and opinions submitted by users. However, if rapid processing is difficult, the "mall" will immediately inform the user of the reasons and the processing schedule.
3. In case of a dispute related to e-commerce between the "mall" and a user that involves a request for damage relief by the user, it may follow the adjustment by the dispute resolution institution commissioned by the Fair Trade Commission or a city/provincial governor.

**Article 24 (Jurisdiction and Governing Law)**
1. Lawsuits related to e-commerce disputes between the "mall" and users shall be governed by the exclusive jurisdiction of the district court with jurisdiction over the user's address at the time of the lawsuit, and if there is no address, over the user's residence. However, if the user's address or residence is unclear at the time of the lawsuit or if the user resides overseas, the lawsuit shall be filed in the competent court under the Civil Procedure Act.
2. Korean law applies to lawsuits filed between the "mall" and users regarding e-commerce.

**Supplementary Provision (Effective Date)**
These terms and conditions shall take effect on March 15, 2024.

IRIS Corporation (hereinafter referred to as "the Company") values the privacy of its customers and complies with the "Personal Information Protection Act" and related laws.

The Company informs customers through its privacy policy about how the personal information provided by customers is used, and what measures are taken to protect personal information.

**Collection of Personal Information Items and Collection Method**

**A. Items of Personal Information Collected**
- The Company collects the following personal information for membership registration, consultation, service application, etc.:
  - At the time of membership registration: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, email address, information of legal guardian for members under 14 years old
  - When applying for service: Address, payment information

- Service use records, access logs, cookies, access IP addresses, payment records, and records of misuse may be generated and collected during the service use process or business processing.

**B. Collection Method**
- Collection through website, written forms, bulletin boards, emails, event entries, delivery requests, phone calls, faxes, and tools for collecting generated information

**Purpose of Collection and Use of Personal Information**
The Company utilizes the collected personal information for the following purposes:
- Fulfillment of contract and settlement of fees related to service provision
  Providing content, purchasing and payment of fees, delivery of goods or billing, financial transaction authentication and financial services
- Member management
  Identity verification according to the membership service use, personal identification, prevention of unauthorized and fraudulent use by bad members, confirmation of intention to join, age verification, confirmation of consent from the legal representative when collecting personal information of children under 14, complaint handling, notification delivery
- Utilization for marketing and advertising
  Delivery of advertising information such as events, frequency of access or statistics on service use by members

**Retention and Use Period of Personal Information**
In principle, once the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information is retained for the period specified for the reasons below:

**A. Reasons for Information Retention According to Company Policy**
To prevent the recurrence of misuse by bad members and to cooperate with requests from investigative agencies, even after a member has withdrawn, the member's information may be retained for 5 years from the date of contract termination.

**B. Reasons for Information Retention According to Related Laws**
When it is necessary to preserve information according to the provisions of related laws, the Company retains member information for a certain period as stipulated by related laws as follows:
- Records related to contracts or withdrawal of subscriptions
  - Reason for preservation: Act on Consumer Protection in Electronic Commerce
  - Retention period: 5 years
- Records on payment and supply of goods, etc.
  - Reason for preservation: Act on Consumer Protection in Electronic Commerce
  - Retention period: 5 years
- Records on consumer complaints or dispute resolution
  - Reason for preservation: Act on Consumer Protection in Electronic Commerce
  - Retention period: 3 years
- Log records
  - Reason for preservation: Protection of Communications Secrets Act
  - Retention period: 3 months

**Procedure and Method for Destruction of Personal Information**
The Company destroys personal information without delay once the purpose of collecting and using the personal information is achieved. The procedure and method for destruction are as follows:
- **Destruction Procedure**
  The information entered by members for membership registration, etc., is transferred to a separate DB (or a separate document box in the case of paper) after the purpose has been achieved and is destroyed after being stored for a certain period according to internal policies and other related legal reasons (refer to the retention and use period). Personal information moved to a separate DB is not used for purposes other than retention unless required by law.
- **Destruction Method**
  Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record.

**Provision of Personal Information**
The Company does not provide users' personal information to external parties in principle. However, exceptions are made in the following cases:
- If users have consented in advance
- If it is required by law or if there is a request from investigative agencies according to the procedures and methods specified in the law for investigative purposes

**Consignment of Collected Personal Information**
The Company outsources to external professional companies for the fulfillment of services as follows:
- **Consignment Recipient**: [Korea Post, Hanjin Express, Kyungdong Courier, Logen Courier, etc., domestic official courier transportation companies]
- **Content of Outsourced Work**: [Delivery Service]

- **Consignment Recipient**: [KG Inicis]
- **Content of Outsourced Work**: [Payment Service]

- **Consignment Recipient**: Toysol
- **Content of Outsourced Work**: [Manufacturing and Supply]




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